Frequently Asked Questions

Live draws take place every Wednesday and Sunday at 8pm, updates are posted on our facebook page and link to the live draw.

The draw is done live on Facebook using a random number generator to determine the winner.

Yes, we have mobile apps available on the Apple App Store and Google Play store, you can find this by searching “Capital Carp Competitions” 

Most prizes are sent by next day delivery, we aim to have all prizes arrive within 5 working days of the draw unless the prize is a custom product or experience. 

Yes, all draws take place on the date specified regardless of number of tickets sold. We do not extend any draws even if the competition only sells 1 ticket. In the event of a competition selling out early, the draw may be brought forward to the next available draw day.

If a competition sells out early, we will always try to draw on the next available draw date. In the unlikely event that we are unable to do the draw on the specified date, this will be done the following day. 

We send SMS messages to all winners within 24 hours of the live draw taking place. If you prize includes a choice then we will request this via SMS. Please ensure your mobile number is up to date on your account and subscribed to SMS messages. Instant Winners are notified by email immediately after your entry if you have a winning ticket. We will also email you to confirm you prize.